Second to none : 6 strategies for creating superior customer value / Ian Brooks.

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Bibliographic Details
Published:	Auckland, N.Z. : Nahanni Business, 1997.
Main Author:	Brooks, Ian, Dr
Subjects:	Customer services. Customer relations. Consumer satisfaction.
Format:	Book

Macmillan Brown Library, Request for use in MB Library

Holdings details from Macmillan Brown Library, Request for use in MB Library
Call Number Copy Loan Type Status Request
HF 5415.5 .B873 AU07398700B Library use only Available now Request this copy

Holdings details from Central Library, Level 9
Call Number Copy Loan Type Status Request
HF 5415.5 .B873 1997 AU17022274B For loan Available now Request this copy