Total quality service : principles, practices, and implementation / D.H. Stamatis.

Saved in:
Bibliographic Details
Published: Delray Beach, FL : St. Lucie Press, c1996.
Main Author:
Stamatis, D. H., 1947-
Subjects:
Customer services > Quality control.
Format: Book
Total quality service : principles, practices, and implementation /
Request first available copy

Central Library, Level 9

Holdings details from Central Library, Level 9
Call Number Copy Loan Type Status Request
HF 5415.5 .S783 AU06597882B
 For loan Available now Request this copy

Similar Items