Quality management in the nonprofit world : combining compassion and performance to meet client needs and improve finances / Larry W. Kennedy ; foreword by Philip Crosby.
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| Edition: | 1st ed.. |
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| Published: |
San Francisco :
Jossey-Bass Publishers,
1991.
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| Main Author: | |
| Series: | The Jossey-Bass nonprofit sector series
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| Subjects: | |
| Format: | Book |
Central Library, Level 9
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