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  1. 1
    出版 2010
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    電子 電子書
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    The handbook for working with difficult groups how they are difficult, why they are difficult and what you can do about it /
  2. 2
    由 Barrow, Iris
    出版 1997
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    Understanding difficult people : strategies for coping with difference /
  3. 3
    由 Wilde, Jerry, 1962-
    出版 2000
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    An educators guide to difficult parents /
  4. 4
    由 Schirch, Lisa
    出版 2007
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    The little book of dialogue for difficult subjects : a practical, hands-on guide /

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