The handbook for working with difficult groups how they are difficult, why they are difficult and what you can do about it /

منشور في 2010

Understanding difficult people : strategies for coping with difference /

حسب Barrow, Iris
منشور في 1997

An educators guide to difficult parents /

حسب Wilde, Jerry, 1962-
منشور في 2000

The little book of dialogue for difficult subjects : a practical, hands-on guide /

حسب Schirch, Lisa
منشور في 2007