3 results Refine Results
  1. 1
    by Sasser, W. Earl
    Published 1991
    Subjects “...Service industries Management Case studies....”
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    The service management course : cases and readings /
  2. 2
    by Kalakota, Ravi
    Published 2004
    Subjects “...Service industries Management Case studies....”
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    Services blueprint : a roadmap for execution /
  3. 3
    by Akpolat, Hasan
    Published 2004
    Subjects “...Service industries Management Case studies....”
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    Six sigma in transactional and service environments /

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