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  1. 1
    by Keyte, Beau
    Published 2004
    “...Productivity Press,...”
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    The complete lean enterprise : value stream mapping for administrative and office processes /
  2. 2
    by Balzer, William K.
    Published 2010
    “...Productivity Press,...”
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    Lean higher education Increasing the value and performance of university processes /
  3. 3
    by Jekiel, Cheryl M.
    Published 2011
    “...Productivity Press,...”
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    Lean human resources : redesigning HR processes for a culture of continuous improvement /

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