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  1. 1
    by Kagel, Sam
    Published 1989
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    The anatomy of mediation : what makes it work /
  2. 2
    by Kressel, Kenneth
    Published 1989
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    Mediation research : the process and effectiveness of third-party intervention /
  3. 3
    by Doherty, Nora
    Published 2008
    Subjects “...Mediation and conciliation, Industrial....”
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    The essential guide to workplace mediation & conflict resolution rebuilding working relationships /

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