3 results Refine Results
  1. 1
    Published 1999
    Subjects “...Total quality management in human services....”
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    Quality performance in human services : leadership, values, and vision /
  2. 2
    by Martin, Lawrence L.
    Published 1993
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    Total quality management in human service organizations /
  3. 3
    by Dowding, Keith M.
    Published 2012
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    Exits, voices and social investment : citizens' reaction to public services /

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