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  1. 1
    by Brooks, Ian, Dr
    Published 2001
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    10 steps to becoming customer driven : how to build a company that will keep those customers you worked so hard and spent so much money to get /
  2. 2
    Published 1982
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    About customers /
  3. 3
    Published 2003
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    Achieving excellence in stakeholder management /
  4. 4
    Published 2000
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    Assisting mental health consumers.
  5. 5
    by Musaphia, Joseph, 1935-
    Published 1995
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    At your service /
  6. 6
    by Brooks, Ian, Dr
    Published 2011
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    Believers : how to turn customers into believers : 55 powerful lessons /
  7. 7
    by Plaster, Gary
    Published 2006
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    Beyond six sigma profitable growth through customer value creation /
  8. 8
    by Linton, Ian
    Published 2011
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    Brilliant marketing plans : what to know and do to make a successful plan /
  9. 9
    by Fryzel, Barbara
    Published 2011
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    Building stakeholder relations and corporate social responsibility
  10. 10
    by Fairweather, Curtis
    Published 2020
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    Business-to-business software as a service : how gamification can be used as an acquisition tool through its influence on engagement : a thesis submitted in partial fulfilment of requirements for the degree of Master of Commerce in Marketing at the University of Canterbury, Department of Management, Marketing and Entrepreneurship /
  11. 11
    by Brooks, Ian, Dr
    Published 2003
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    The businessperson's toolbox of really useful business ideas.
  12. 12
    by Brooks, Ian, Dr
    Published 2001
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    The businessperson's toolbox of really useful business ideas /
  13. 13
    Published 1976
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    The citizen and the public agencies : remedying grievances : a report /
  14. 14
    Published 2017
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    Co-creation in tourist experiences /
  15. 15
    Published 2012
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    Consumer-brand relationships theory and practice /
  16. 16
    by Rishi, Bikramjit
    Published 2017
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    Contemporary Issues in Social Media Marketing /
  17. 17
    by Shanahan, Yvonne P.
    Published 2002
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    A contingent examination of strategy-cost system alignment : customer retention and customer profitability analysis : a thesis presented in fulfilment of the requirements for the degree of Doctor of Philosophy, University of Canterbury /
  18. 18
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    Customer connections : new strategies for growth /
  19. 19
    Published 2016
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    Customer engagement contemporary issues and challenges /
  20. 20
    by Kumar, V.
    Published 2006
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    Customer relationship management : a database approach /

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