6 results Refine Results
  1. 1
    by Howe, Roger J.
    Published 1995
    Subjects “...Total quality management....”
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    Quality on trial : bringing bottom-line accountability to the quality effort /
  2. 2
    by Bergman, Bo, 1943-
    Published 1994
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    Quality : from customer needs to customer satisfaction /
  3. 3
    Published 2003
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    Achieving excellence in stakeholder management /
  4. 4
    Published 1998
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    Customers winning together : New Zealand Organisation for Quality 20th Annual Conference : conference proceedings, Christchurch, 13th, 14th, 15th May 1998 /
  5. 5
    Published 2015
    Subjects “...Total quality management Standards....”
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    Quality management systems : requirements = Systèmes de management de la qualité : exigences.
  6. 6
    by Dowding, Keith M.
    Published 2012
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    Exits, voices and social investment : citizens' reaction to public services /

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