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  1. 1
    Published 2005
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    Emotions in organizational behavior /
  2. 2
    by Sheat, Lauren Grace
    Published 2018
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    It’s not all about leadership : the role of emotions in encouraging organizational citizenship behaviours : dissertation submitted in partial fulfilment of the requirements for the degree of Master of Science in Applied Psychology at the University of Canterbury, Department of Psychology /
  3. 3
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    The managed heart : commercialization of human feeling /
  4. 4
    by Bolton, Sharon C., 1960-
    Published 2005
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    Emotion management in the workplace /
  5. 5
    by Howard, Laurie A.
    Published 2000
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    The pressure to perform : a study of emotional labour in a coaching context /

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