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Table of Contents “...Machine generated contents note: Introduction / Richard Smith -- Section A: Why change management matters / Richard Smith -- Introduction / Richard Smith -- 1.Organizations' experiences of change / Richard Smith -- 2.Factors contributing to success in change management / Richard Smith -- 3.Preparing the organization and seeing it through / Richard Smith -- Summary / Richard Smith -- Further Reading / Richard Smith -- Section B: Change and the individual / Richard Smith -- Introduction / Richard Smith -- 1.The impact of the 'change curve' / Richard Smith -- 2.Starting with 'endings' / Richard Smith -- 3.Why people embrace or resist change - motivation / Richard Smith -- 4.Why people embrace or resist change - individual differences / Richard Smith -- 5.Why people embrace or resist change - some findings from neuroscience / Richard Smith -- 6.A word about resistance to change / Richard Smith -- Summary / Richard Smith -- Further Reading / Richard Smith -- Section C: Change and the organization / Richard Smith -- Introduction / Richard Smith -- 1.How we think about organizations / Richard Smith -- 2.Models of the change process / Richard Smith -- 3.Types of organization change / Richard Smith -- 4.Factors that help/hinder change / Richard Smith -- Summary / Richard Smith -- Further Reading / Richard Smith -- Section D: Key roles in organizational change / Richard Smith -- Introduction / Richard Smith -- 1.Lifecycle of a successful change / Richard Smith -- 2.What makes a good sponsor? ...”
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