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  1. 1
    by Niven, Paul R.
    Published 2006
    “...Wiley,...”
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    Balanced scorecard step-by-step : maximizing performance and maintaining results /
  2. 2
    by Lawson, Raef A., 1954-
    Published 2008
    “...Wiley,...”
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    Scorecard best practices : design, implementation, and evaluation /

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