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  1. 1
    by Bruner, Gordon C., 1954-
    Published 1992
    “...HF 5415.3 .B894...”
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    Marketing scales handbook : a compilation of multi-item measures /
  2. 2
    by Hill, Nigel, 1952-
    Published 2002
    “...HF 5415.335 .H647 2002...”
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    Handbook of customer satisfaction and loyalty measurement /
  3. 3
    by Bruner, Gordon C., 1954-
    Published 1994
    “...HF 5415.3 .B894 1994...”
    Book
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    Marketing scales handbook : a compilation of multi-item measures /

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