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Table of Contents “...As we begin: interviewing and counseling as science and art -- Toward intentional interviewing and counseling -- Ethics, multicultural competence, and wellness -- Attending behavior: basic to communication -- Questions: opening communication -- Observation skills -- Encouraging, paraphrasing, and summarizing: key skills of active listening -- Observing and reflecting feelings: a foundation of client experience -- Integrating listening skills: how to conduct a well-formed interview -- The skills of confrontation: supporting while challenging -- Focusing the interview: exploring the story from multiple perspectives -- Reflection of meaning and interpretation/reframing: helping clients restory their lives -- Influencing skills: five strategies for change -- Skill integration: putting it all together -- Microskills and counseling theory: sequencing skills and interview stages -- Determining personal style and future theoretical/practical integration -- Appendix I: The Ivey taxonomy: definitions and predicted results -- Appendix II: Counseling, neuroscience, and microskills....”

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Table of Contents “...Shaver, Mario Mikulincer, and Moran Shemesh-Iron -- Forms of concern : a psychoanalytic perspective / Rami Tolmacz -- Neuroscience meets social psychology : an integrative approach to human empathy and prosocial behavior / Grit Hein and Tania Singer -- Empathy-related responding : links with self-regulation, moral judgment, and moral behavior / Nancy Eisenberg -- Genetic and environmental influences on prosocial behavior / Ariel Knafo and Salomon Israel -- The effortful and energy-demanding nature of prosocial behavior / Matthew T. ...”

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Table of Contents “...Elliot and Daniela Niesta -- Goal content theories : why differences in what we are striving for matter / Heidi Grant and Laura Gelety -- The neuroscience of goal pursuit : briding gaps between theory and data / Elliot T. ...”

Table of Contents “...Researching outcomes of coaching -- Researching the coaching process -- Neuroscience in coaching research and practice -- The use of psychological assessments in coaching and coaching research -- Part 6. ...”