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  1. 1
    by Oakland, John S.
    Published 2003
    Subjects “...Total quality management....”
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    Total quality management : text with cases /
  2. 2
    by Brocka, Bruce
    Published 1992
    Subjects “...Total quality management....”
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    Quality management : implementing the best ideas of the masters /
  3. 3
    Published 1994
    Subjects “...Total quality management....”
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    Beyond total quality management : toward the emerging paradigm /
  4. 4
    Published 1991
    Subjects “...Total quality management....”
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    Total quality management : the key to business improvement : a Pera International executive briefing /
  5. 5
    Published 1994
    Subjects “...Total quality management....”
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    Focused quality : managing for results /
  6. 6
    Published 1996
    Subjects “...Total quality management....”
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    Total quality management : a cross functional perspective /
  7. 7
    by Latzko, William J., 1928-
    Published 1995
    Subjects “...Total quality management....”
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    Four days with Dr. Deming : a strategy for modern methods of management /
  8. 8
    by Brown, Mark Graham
    Published 1994
    Subjects “...Total quality management....”
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    Why TQM fails and what to do about it /
  9. 9
    Subjects “...Total quality management....”
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    The quality-empowered business /
  10. 10
    by Costin, Harry Ivan
    Published 1999
    Subjects “...Total quality management....”
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    Strategies for quality improvement : TQM, reegineering, and ISO 9000 /
  11. 11
    by Morgan, Colin
    Published 1994
    Subjects “...Total quality management in government...”
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    Total quality management in the public sector : an international perspective /
  12. 12
    by Fisher, Dalmar
    Published 1995
    Subjects “...Total quality management....”
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    Personal and organizational transformations : the true challenge of continual quality improvement /
  13. 13
    Published 1994
    Subjects “...Total quality management New Zealand Congresses....”
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    Quality management /
  14. 14
    by Cohen, Steven, 1953-
    Published 1993
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    Total quality management in government : a practical guide for the real world /
  15. 15
    by Meade, Phil
    Published 1997
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    Challenges facing universities : quality, leadership, and the management of change /
  16. 16
    Published 1994
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    Quality management for legal practice /
  17. 17
    Published 2000
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    What is business excellence : a management guide to business excellence and and [sic] high performance values /
  18. 18
    Published 2000
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    How to implement business excellence : a management guide on how to successfully identify improvement opportunities and a tool to focus business improvement initiatives /
  19. 19
    by Jacka, J. Mike
    Published 2009
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    Business process mapping workbook : improving customer satisfaction /
  20. 20
    by Porter, Leslie J.
    Published 2004
    Subjects “...Total quality management....”
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    Assessing business excellence : a guide to business excellence and self-assessment /

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