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  1. 1
    by Lovelock, Christopher H.
    Published 2011
    “...HF 5415.122 .L911 2011...”
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    Services marketing : people, technology, strategy /
  2. 2
    by Sharp, Byron
    Published 2017
    “...HF 5415 .S531 2017...”
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    Marketing : theory, evidence, practice /

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