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  1. 1
    by Tenner, Arthur R.
    Published 1992
    Subjects “...Total quality management....”
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    Total quality management : three steps to continuous improvement /
  2. 2
    by Cole, William E.
    Published 1995
    Subjects “...Total quality management....”
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    The economics of total quality management : clashing paradigms in the global market /
  3. 3
    Published 1997
    Subjects “...Total quality management....”
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    The practice of quality management /
  4. 4
    by Stein, Robert E., 1949-
    Published 1994
    Subjects “...Total quality management....”
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    The next phase of total quality management : TQM II and the focus on profitability /
  5. 5
    by Hiam, Alexander
    Published 1992
    Subjects “...Total quality management United States....”
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    Closing the quality gap : lessons from America's leading companies /
  6. 6
    by Shiba, Shōji, 1933-
    Published 2001
    Subjects “...Total quality management....”
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    Four practical revolutions in management : systems for creating unique organizational capability /
  7. 7
    Published 1996
    Subjects “...Total quality management Europe Case studies....”
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    Successful TQM : inside stories from Europea quality award winners /
  8. 8
    by Graham, Ian, 1959-
    Published 1992
    Subjects “...Total quality management....”
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    TQM in service industries : a practitioner's manual /
  9. 9
    by Howe, Roger J.
    Published 1995
    Subjects “...Total quality management....”
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    Quality on trial : bringing bottom-line accountability to the quality effort /
  10. 10
    by Clemmer, Jim, 1956-
    Published 1992
    Subjects “...Total quality management....”
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    Firing on all cylinders : the service/quality system for high-powered corporate performance /
  11. 11
    Published 1993
    Subjects “...Total quality management....”
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    Cross-functional management : principles and practical applications /
  12. 12
    Published 1995
    Subjects “...Total quality management....”
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    Making quality critical : new perspectives on organizational change /
  13. 13
    by Shecter, Edwin S., 1927-
    Published 1992
    Subjects “...Total quality management....”
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    Managing for world-class quality : a primer for executives and managers /
  14. 14
    by Kinlaw, Dennis C.
    Published 1992
    Subjects “...Total quality management....”
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    Continuous improvement and measurement for total quality : a team-based approach /
  15. 15
    Published 2001
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    Quality issues in heritage visitor attractions /
  16. 16
    by Martin, Lawrence L.
    Published 1993
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    Total quality management in human service organizations /
  17. 17
    by Brown, Mark Graham
    Published 1993
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    Baldrige award winning quality : how to interpret the Malcolm Baldrige Award criteria /
  18. 18
    by Oakland, John S.
    Published 1989
    Subjects “...Total quality management....”
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    Total quality management /
  19. 19
    Published 1994
    Subjects
    Conference Proceeding Book
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    Collection of papers and appendices : Quality Assurance in Education and Training Conference /

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