Performance through learning : knowledge management in practice / Carol Gorelick, Nick Milton, Kurt April.

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Published: Amsterdam ; Boston, MA : Elsevier Butterworth-Heinemann, c2004.
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Series:Improving human performance series
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Format: Book

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097 |3 Bib#:  |a 876503 
010 |a  2004300608 
020 |a 0750675829 
035 |a 8649264 
035 |a (OCoLC)ocm55204190 
035 |a (DLC) 2004300608 
035 |a (BNAtoc)V2J12746 
035 |a (OCoLC)55204190 
040 |a DLC 
042 |a lccopycat 
050 0 0 |a HD58.82  |b .G67 2004 
100 1 |a Gorelick, Carol. 
245 1 0 |a Performance through learning :  |b knowledge management in practice /  |c Carol Gorelick, Nick Milton, Kurt April. 
260 |a Amsterdam ;  |a Boston, MA :  |b Elsevier Butterworth-Heinemann,  |c c2004. 
300 |a xxiv, 408 p. :  |b ill. ;  |c 23 cm. 
440 0 |a Improving human performance series 
504 |a Includes bibliographical references and index. 
505 0 |g Pt. I.  |t Setting the context for knowledge management as a method for organizational learning --  |g 1.  |t The knowledge management mandate : performance through learning --  |g 2.  |t A framework for performance through learning to produce results --  |g 3.  |t Going deeper : elements of knowledge for action to produce results --  |g 4.  |t Creating a culture for learning --  |g 5.  |t Structures that support learning --  |g 6.  |t The bottom line - measuring knowledge management initiatives : return on investment --  |g Pt. II.  |t Voices of experience : applying knowledge management tools --  |g 7.  |t British Petroleum's knowledge management journey : a decade of change /  |r Nick Milton, Carol Gorelick and Kent Greenes --  |g 8.  |t Knowledge management in the aid and development sector : a case study in implementation at Tearfund /  |r Nick Milton and Paul Whiffen --  |g 9.  |t Knowledge management in business performance at BP Well Engineering /  |r Nick Milton --  |g 10.  |t Implementing knowledge management within De Beers : the early years /  |r Nick Milton and Ian Corbett --  |g 11.  |t Knowledge fuel for fighting fires : knowledge capture at Ukuvuka, a four-year government, business, and community partnership /  |r Shanil Haricharan and Sandra Fowkes --  |g 12.  |t Where did we start? : building our own knowledge park at Old Mutual /  |r Antonia Gillham --  |g 13.  |t Generating capabilities in communities of practice : the Clarica story /  |r Debra Wallace and Hubert Saint-Onge --  |g 14.  |t Building membership firm through practice communities at Arthur Andersen /  |r Stephen John --  |g 15.  |t Piloting knowledge management : lessons learned from the small-scale approach to design and implementation at ETS /  |r Felicia DeVincenzi and T. J. Elliott --  |g 16.  |t Knowledge management at Shell : innovation and integration /  |r Vikas Bhushan --  |g 17.  |t Assessing readiness to successfully implement a knowledge management strategy : back to basics at Debswana /  |r Balisi Bonyongo and Nischal K. Sancho --  |g App. A.  |t Readiness survey for a KM initiative /  |r Kurt April --  |g App. B.  |t Conversational practices --  |g App. C.  |t Knowledge management processes /  |r Paul Whiffen and Nick Milton. 
520 1 |a "Performance Through Learning: Knowledge Management in Practice is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides insights into developing a strategy linked to organizational learning. The international author team presents a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools."--BOOK JACKET. 
650 0 |a Organizational learning. 
650 0 |a Knowledge management. 
650 0 |a Organizational change. 
650 0 |a Employees  |x Training of. 
700 1 |a Milton, N. J.  |q (Nick J.) 
700 1 |a April, Kurt. 
856 4 1 |u http://www.loc.gov/catdir/toc/fy045/2004300608.html  |y Connect to table of contents  |t 0 
991 |a 2004-08-09 
992 |a Created by fiwi, 09/08/2004. Updated by fiwi, 09/08/2004. 
999 f f |i 586ea68a-ad2b-56f1-9695-07343110792a  |s 8c0fff99-6d23-5b91-9f85-4b87ade46b9b  |t 0 
952 f f |p For loan  |a University Of Canterbury  |b UC Libraries  |c Central Library  |d Central Library, Level 9  |t 0  |e HD 58.82 .G666 2004  |h Library of Congress classification  |i Book  |m AU11926880B