How happier customers can lead to healthier business : customer service guidelines / [prepared for the Ministerial Council on Consumer Affairs ... by Paul Byrne].

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Bibliographic Details
Published:	[Wellington, N.Z. : Ministry of Consumer Affairs (New Zealand), 1998]
Main Author:	Byrne, Paul
Corporate Authors:	New Zealand. Ministry of Consumer Affairs Ministerial Council on Consumer Affairs (Australia)
Subjects:	Customer relations. Customer services.
Format:	Book

Macmillan Brown Library, Request for use in MB Library

Holdings details from Macmillan Brown Library, Request for use in MB Library
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HF 5415.5 .B995 AU08056072B Library use only Available now Request this copy