How happier customers can lead to healthier business : customer service guidelines / [prepared for the Ministerial Council on Consumer Affairs ... by Paul Byrne].

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Bibliographic Details
Published: [Wellington, N.Z. : Ministry of Consumer Affairs (New Zealand), 1998]
Main Author:
Byrne, Paul
Corporate Authors:
New Zealand. Ministry of Consumer Affairs
Ministerial Council on Consumer Affairs (Australia)
Subjects:
Customer relations.
Customer services.
Format: Book
How happier customers can lead to healthier business : customer service guidelines /
Detail
Physical Description:64 p. : ill. ; 30 cm.
Other Title:
Customer service guidelines
Notes:Cover title.
Simultaneously published: Hawthorn, Vic. : MCCA, 1998.
Bib#: 687289
Bibliography:Includes bibliographical references (p. 61-64).
Language:English
Bib#:687289

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