Management control systems : performance measurement, evaluation and incentives / Kenneth A. Merchant, University of Southern California, Wim A. Van der Stede, London School of Economics.

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Bibliographic Details
Edition:Fourth edition.
Published: Harlow, England : Pearson, [2017]
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Format: Book
Table of Contents:
  • Preface
  • Acknowledgements
  • The control function of management
  • Management and control
  • Management control alternatives and their effects
  • Results controls
  • Action, personnel, and cultural controls
  • Control system tightness
  • Control system costs
  • Designing and evaluating management control systems
  • Financial results control systems
  • Financial responsibility centers
  • Planning and budgeting
  • Incentive systems
  • Performance measurement issues and their effects
  • Financial performance measures and their effects
  • Remedies to the myopia problem
  • Using financial results controls in the presence of uncontrollable factors
  • Corporate governance, important control-related roles, and ethics
  • Corporate governance and boards of directors
  • Controllers and auditors
  • Management control-related ethical issues
  • Management control when financial results are not the primary consideration
  • Management control in not-for-profit organizations
  • Index.