Management control systems : performance measurement, evaluation and incentives / Kenneth A. Merchant, University of Southern California, Wim A. Van der Stede, London School of Economics.
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Edition: | Fourth edition. |
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Published: |
Harlow, England :
Pearson,
[2017]
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Other Authors: | |
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Format: | Book |
Table of Contents:
- Preface
- Acknowledgements
- The control function of management
- Management and control
- Management control alternatives and their effects
- Results controls
- Action, personnel, and cultural controls
- Control system tightness
- Control system costs
- Designing and evaluating management control systems
- Financial results control systems
- Financial responsibility centers
- Planning and budgeting
- Incentive systems
- Performance measurement issues and their effects
- Financial performance measures and their effects
- Remedies to the myopia problem
- Using financial results controls in the presence of uncontrollable factors
- Corporate governance, important control-related roles, and ethics
- Corporate governance and boards of directors
- Controllers and auditors
- Management control-related ethical issues
- Management control when financial results are not the primary consideration
- Management control in not-for-profit organizations
- Index.