Managing and using information systems : a strategic approach / Keri E. Pearlson, MIT Sloan School of Management and KP Partners, Carol S. Saunders, Muma College of Business, University of South Florida, Dennis F. Galletta, Katz Graduate School of Business, University of Pittsburgh, Pittsburgh, PA.
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| Edition: | Seventh edition. |
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| Published: |
Hoboken :
Wiley,
2019.
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| Online Access: | |
| Main Author: | |
| Other Authors: | |
| Subjects: | |
| Format: | Electronic eBook |
Table of Contents:
- Cover
- Title Page
- Copyright
- Preface
- Contents
- Introduction
- The Case for Participating in Decisions about Information Systems
- A Business View of Critical Resources
- People and Technology Work Together
- Integrating Business with Information Systems
- Opportunities and New Strategies Derived from Rapid Changes in Technology
- Competitive Challenges
- Customer Pull
- Data-Driven Decision Making
- Securing Key Assets
- What If a Manager Doesn't Participate?
- Information Systems Must Support Business Goals and Organizational Systems
- Skills Needed to Participate Effectively in Information Technology Decisions
- How to Participate in Information Systems Decisions
- Organization of the Book
- Basic Assumptions
- Assumptions about Management
- Assumptions about Business
- Assumptions about Information Systems
- Economics of Information versus Economics of Things
- System Hierarchy
- Summary
- Key Terms
- Chapter 1 The Information Systems Strategy Triangle
- Brief Overview of Business Strategy Frameworks
- Business Models versus Business Strategy
- The Generic Strategies Framework
- Dynamic Environment Strategies
- Why Are Strategic Advantage Models Essential to Planning for Information Systems?
- Brief Overview of Organizational Strategies
- Brief Overview of Information Systems Strategy
- Summary
- Key Terms
- Discussion Questions
- Case Study 1-1 Amazon in 2019
- Case Study 1-2 Lego
- Chapter 2 Strategic Use of Information Resources
- Evolution of Information Resources
- Information Resources as Strategic Tools
- How Can Information Resources Be Used Strategically?
- Using Information Resources to Influence Competitive Forces
- Using Information Resources to Alter the Value Chain
- Sustaining Competitive Advantage
- Using the Resource-Based View (RBV)
- Strategic Alliances
- Business Ecosystems
- Co-opetition
- Risks
- Co-Creating IT and Business Strategy
- Summary
- Key Terms
- Discussion Questions
- Case Study 2-1 Amazon Go: How Far Can It Go?
- Case Study 2-2 Groupon
- Chapter 3 Organizational Strategy and Information Systems
- Information Systems and Organizational Design
- Decision Rights
- Formal Reporting Relationships and Organizational Structures
- Informal Networks
- Information Systems and Management Control Systems
- Planning and Information Systems
- Data and Information Systems
- Performance Measurement, Evaluation, and Information Systems
- Incentives and Rewards and Information Systems
- Information Systems and Culture
- Levels of Culture and IT
- National Cultural Dimensions and Their Application
- Summary
- Key Terms
- Discussion Questions
- Case Study 3-1 Uber's Use of Technology-Mediated Control
- Case Study 3-2 The FBI
- Chapter 4 Digital Systems and the Design of Work
- Work Design Framework
- How Information Technology Changes the Nature of Work
- Creating New Types of Work
- New Ways to Do Traditional Work
