Measuring customer experience : how to develop and execute the most profitable customer experience strategies / Philipp Klaus.
Saved in:
| Published: |
Houndmills, Basingstoke, Hampshire : New York :
Palgrave Macmillan,
2015.
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| Online Access: | |
| Main Author: | |
| Subjects: | |
| Courses: |
MKTG 310
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| Format: | Electronic eBook |
