Social media analytics : effective tools for building, intrepreting, and using metrics / Marshall Sponder.

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Published: New York : McGraw-Hill, c2012.
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Format: Book

MARC

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082 0 0 |a 658.8/72  |2 23 
100 1 |a Sponder, Marshall. 
245 1 0 |a Social media analytics :  |b effective tools for building, intrepreting, and using metrics /  |c Marshall Sponder. 
260 |a New York :  |b McGraw-Hill,  |c c2012. 
300 |a xiv, 316 p. :  |b ill. ;  |c 24 cm. 
504 |a Includes bibliographical references and index. 
505 0 |a The conundrum of social media: where's the ROI? -- Targeting your customers: using data to find your customer -- Tracking international: multicultural social media -- Online social intelligence: extracting signal from noise -- Friends, fans, and followers: determining their worth -- Influence: finding it and measuring it -- Scorecarding: collecting and understanding social media data -- Advanced social analytics: implementation and monitoring scorecards -- Going beyond monitoring: content creation and content tracking -- Monitoring tools and technologies: the limits of what we can collect -- Convergence: mashing up data from disparate sources -- Where we're going: the future of social media analytics and monitoring. 
650 0 |a Internet marketing. 
650 0 |a Social media. 
650 0 |a Marketing research. 
650 0 |a Consumer profiling. 
991 |a 2011-11-29 
992 |a Created by nimo, 29/11/2011. Updated by nimo, 29/11/2011. 
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952 f f |p For loan  |a University Of Canterbury  |b UC Libraries  |c Central Library  |d Central Library, Level 9  |t 0  |e HF 5415.1265 .S763 2012  |h Library of Congress classification  |i Book  |m AU19568657B