Workflow modeling [electronic resource] : tools for process improvement and applications development / Alec Sharp, Patrick McDermott.

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Bibliographic Details
Edition:2nd ed.
Published: Boston : Artech House, c2009.
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Format: Electronic eBook
Table of Contents:
  • Pt. I. Background, Principles, Overview
  • Ch. 1. Business Processes - More Important Than Ever
  • Ch. 2. A Brief History - How the Enterprise Came to Be Process Oriented
  • Ch. 3. Business Processes - What Are They, Anyway?
  • Ch. 4. The Approach in a Nutshell
  • Pt. II. Phase I: Establish Process Context, Scope, and Goals
  • Ch. 5. Discover Business Processes
  • Ch. 6. Establish Process Scope and Contexts
  • Ch. 7. Conduct Initial As-Is Process Assessment
  • Pt. III. Phase 2: Understand the As-Is Process
  • Ch. 8. Process Workflow Models: The Essentials
  • Ch. 9. Process Workflow Models - Managing Progressive Detail
  • Ch. 10. Process Workflow Models - The Finer Points
  • Ch. 11. Develop As-Is Process Workflow Model
  • Pt. IV. Phase 3: Design the To-Be
  • Ch. 12. Conduct Final As-Is Process
  • Ch. 13. Determine To-Be Process Characteristics and Workflow
  • Pt. V. Related Requirements Definition Techniques
  • Ch. 14. Business-Oriented Data Modeling
  • Ch. 15. Requirements Modeling with Use Cases and Services.