The handbook for working with difficult groups [electronic resource] : how they are difficult, why they are difficult and what you can do about it / Sandy Schuman, editor.

Antzeko izenburuak

• Developing your conflict competence a hands-on guide for leaders, managers, facilitators, and teams /
  nork: Runde, Craig E., 1951-
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• Understanding difficult people : strategies for coping with difference /
  nork: Barrow, Iris
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• The Oxford handbook of conflict management in organizations /
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• Building conflict competent teams
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  Argitaratua: (2008)
• Effective communication in teams
  Argitaratua: (2005)