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1093189 |
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20081127151200.0 |
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080118s2008 gw a b 100 0 eng d |
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|a 2007935273
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|a 9783540744870 (acid-free paper)
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|a 3540744878 :
|c $59.95
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|a R9684919
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|a (OCoLC)ocn173807414
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|a (OCoLC)173807414
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|a 11610095
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|a (BNAtoc)V7M89646
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|a YDXCP
|c YDXCP
|d DLC
|d BAKER
|d BTCTA
|d TXA
|d OCoLC
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|a lccopycat
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|a e------
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|a HD9986.A2
|b S47 2008
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|a 338.4094
|2 22
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|3 Bib#:
|a 1093189
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245 |
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|a Services science :
|b fundamentals, challenges and future developments /
|c Bernd Stauss ... [et al.] (editors).
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260 |
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|a Berlin ;
|a New York :
|b Springer,
|c c2008.
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300 |
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|a vi, 172 p. :
|b ill. ;
|c 24 cm.
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500 |
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|a "Roland Berger Strategy Consultants".
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500 |
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|a " ... First German Services Science Conference, held in Ingolstadt in 2006."--P. 5.
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504 |
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|a Includes bibliographical references.
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505 |
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|t Editorial /
|r Bernd Stauss, Kai Engelmann, Anja Kremer and Achim Luhn --
|g Pt. 1.
|t Services Science - Necessity and Conceptual Fundamentals --
|t Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines /
|r Jim Spohrer --
|t Service Engineering - A Transdisciplinary Approach in Service Research /
|r Dieter Spath, Walter Ganz, Thomas Meiren and Bernd Bienzeisler --
|g Pt. 2.
|t Services Science - Focus Research --
|t International Service Research - Status Quo, Developments, and Consequences for the Emerging Services Science /
|r Bernd Stauss --
|t Research on Services: From Exploring the "Residual" to Services Science /
|r Metka Stare and Luis B. Rubalcaba --
|t Services Science - A Computer Scientist's Perspective /
|r Martin Bichler --
|t Research Needs in the European Service Sector - An Application-Oriented Perspective /
|r Walter Ganz --
|g Pt. 3.
|t Services Science - Focus Teaching --
|t The Evolution and Discovery of Services Science in Business Schools /
|r Mary Jo Bitner and Stephen W. Brown --
|t The Perspective of Computer Science /
|r Klaus-Peter Fahnrich and Kyrill Meyer --
|t The Perspective of ABB Automation GmbH /
|r Gerhard Heckelmann --
|t The Perspective of AFSM International /
|r Markus Schwarz --
|g Pt. 4.
|t Services Science - Focus Collaboration --
|t Services Science - Where Practice Meets Theory /
|r Kai Engelmann --
|t Services Science with a Focus on Academia and Company Collaboration /
|r Bo Edvardsson and Anders Gustafsson --
|t The Perspective of Informatics /
|r Tilo Bohmann, Stefanie Jahner and Helmut Krcmar --
|t The Perspective of Service Industries - The Perspective of Siemens AG /
|r Anja Gieseke and Uwe Hermann --
|t The Perspective of IBM Deutschland GmbH /
|r Matthias K. Hartmann.
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650 |
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|a Service industries
|x Research
|z Europe
|v Congresses.
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700 |
1 |
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|a Stauss, Bernd.
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710 |
2 |
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|a Roland Berger Strategy Consultants.
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991 |
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|a 2008-08-29
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|a Created by sico, 29/08/2008. Updated by alte, 27/11/2008.
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|i 12c3a07d-e5c9-56cf-a192-457f51823f5e
|s 0a843bb9-5788-59c7-902f-2904c0dbeb84
|t 0
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952 |
f |
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|p For loan
|a University Of Canterbury
|b UC Libraries
|c Central Library
|d Central Library, Level 9
|t 0
|e HD 9986 .A2 .S491 2008
|h Library of Congress classification
|i Book
|m AU16281454B
|