Services science : fundamentals, challenges and future developments / Bernd Stauss ... [et al.] (editors).

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Published: Berlin ; New York : Springer, c2008.
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020 |a 9783540744870 (acid-free paper) 
020 |a 3540744878 :  |c $59.95 
024 |a R9684919 
035 |a (OCoLC)ocn173807414 
035 |a (OCoLC)173807414 
035 |a 11610095 
035 |a (BNAtoc)V7M89646 
040 |a YDXCP  |c YDXCP  |d DLC  |d BAKER  |d BTCTA  |d TXA  |d OCoLC 
042 |a lccopycat 
043 |a e------ 
050 0 0 |a HD9986.A2  |b S47 2008 
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097 |3 Bib#:  |a 1093189 
245 0 0 |a Services science :  |b fundamentals, challenges and future developments /  |c Bernd Stauss ... [et al.] (editors). 
260 |a Berlin ;  |a New York :  |b Springer,  |c c2008. 
300 |a vi, 172 p. :  |b ill. ;  |c 24 cm. 
500 |a "Roland Berger Strategy Consultants". 
500 |a " ... First German Services Science Conference, held in Ingolstadt in 2006."--P. 5. 
504 |a Includes bibliographical references. 
505 0 0 |t Editorial /  |r Bernd Stauss, Kai Engelmann, Anja Kremer and Achim Luhn --  |g Pt. 1.  |t Services Science - Necessity and Conceptual Fundamentals --  |t Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines /  |r Jim Spohrer --  |t Service Engineering - A Transdisciplinary Approach in Service Research /  |r Dieter Spath, Walter Ganz, Thomas Meiren and Bernd Bienzeisler --  |g Pt. 2.  |t Services Science - Focus Research --  |t International Service Research - Status Quo, Developments, and Consequences for the Emerging Services Science /  |r Bernd Stauss --  |t Research on Services: From Exploring the "Residual" to Services Science /  |r Metka Stare and Luis B. Rubalcaba --  |t Services Science - A Computer Scientist's Perspective /  |r Martin Bichler --  |t Research Needs in the European Service Sector - An Application-Oriented Perspective /  |r Walter Ganz --  |g Pt. 3.  |t Services Science - Focus Teaching --  |t The Evolution and Discovery of Services Science in Business Schools /  |r Mary Jo Bitner and Stephen W. Brown --  |t The Perspective of Computer Science /  |r Klaus-Peter Fahnrich and Kyrill Meyer --  |t The Perspective of ABB Automation GmbH /  |r Gerhard Heckelmann --  |t The Perspective of AFSM International /  |r Markus Schwarz --  |g Pt. 4.  |t Services Science - Focus Collaboration --  |t Services Science - Where Practice Meets Theory /  |r Kai Engelmann --  |t Services Science with a Focus on Academia and Company Collaboration /  |r Bo Edvardsson and Anders Gustafsson --  |t The Perspective of Informatics /  |r Tilo Bohmann, Stefanie Jahner and Helmut Krcmar --  |t The Perspective of Service Industries - The Perspective of Siemens AG /  |r Anja Gieseke and Uwe Hermann --  |t The Perspective of IBM Deutschland GmbH /  |r Matthias K. Hartmann. 
650 0 |a Service industries  |x Research  |z Europe  |v Congresses. 
700 1 |a Stauss, Bernd. 
710 2 |a Roland Berger Strategy Consultants. 
991 |a 2008-08-29 
992 |a Created by sico, 29/08/2008. Updated by alte, 27/11/2008. 
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952 f f |p For loan  |a University Of Canterbury  |b UC Libraries  |c Central Library  |d Central Library, Level 9  |t 0  |e HD 9986 .A2 .S491 2008  |h Library of Congress classification  |i Book  |m AU16281454B