ISO 9001:2000 for software and systems providers : an engineering approach / Robert Bamford and William J. Deibler.

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Bibliographic Details
Published:	Boca Raton, FL : CRC Press, c2004.
Main Author:	Bamford, Robert
Other Authors:	Deibler, William J.
Subjects:	ISO 9000 Series Standards.
Format:	Book

ISO 9001:2000 for software and systems providers : an engineering approach /

Table of Contents:

Sect. I. A Brief Orientation
Ch. 1. An Implementation Roadmap
Ch. 2. Terminology and Definitions
Sect. II. ISO 9001: A Paragraph-by-Paragraph Analysis
Ch. 3. The Structure of ISO 9001
Ch. 4. Paragraph 4 Quality Management System
Ch. 5. Paragraph 5 Management Responsibility
Ch. 6. Paragraph 6 Resource Management
Ch. 7. Paragraph 7 Product Realization
Ch. 8. Paragraph 8 Measurement, Analysis, and Improvement
Sect. III. The Appendices
App. A. A Brief History of ISO 9001 from 1987 to 2000
App. B. Rules for Claiming Conformity under ISO 9001:2000
App. C. Achieving Compliance with Paragraph 4.1
App. D. A Template for Procedures
App. E. A Case Study: One Approach to Life Cycles
App. F. Implementation as a Managed Process
App. G. Mapping the Standard to Core Competencies
App. H. A Sample Questionnaire for Registrar Selection.