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  1. 1
    by Schonberger, Richard
    Published 1988
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    Operations management : serving the customer /
  2. 2
    by Schonberger, Richard
    Published 1982
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    Japanese manufacturing techniques : nine hidden lessons in simplicity /
  3. 3
    by Schonberger, Richard
    Published 2008
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    Best practices in lean six sigma process improvement a deeper look /

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